Effective communication is a vital part of almost every activity in the organisation, including the integration of tasks at every level. Every activity involves communication, within and between departments and individuals. Although communication is a familiar term, its meaning is often confusing. In recent times, the definition of communication has expanded to reflect the mutual exchange required in meaningful communication of any sort. This booklet looks at many different aspects of the communication process but places significant emphasis upon team communication and how it can be made to be most effective.
Author: Jon Warner and Anne Sandberg
Publication Date 2016 All rights reserved.